Colne Medical Centre

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

News

Self Care Week 2019 (16th-24th November)
- New
20/11/2019
Self-care makes up 80% of all care in the UK. Self-care means knowing how to keep fit and healthy, how and when to take medicines appropriately, managing self-treatable conditions ourselves and when to seek clinical help for something more serious. T Read more
Self Care Week 16th - 22nd November
- New
20/11/2019
This week is Self Care Week. Please view below poster for more information: View the poster Read more
Christmas and New Year Opening Hours
- New
13/11/2019
View our opening hours over Christmas Read more
What is a Urinary Tract Infection?
22/10/2019
NEEDS Type 1 Diabetes Event - Saturday 9th November 2019
15/10/2019
Nurse help!
11/10/2019
NHS 111 Advice
01/10/2019
Shared Lives Essex
24/09/2019
Practice Newsletter August/September 2019
29/08/2019
Practice Newsletter July/August 2019
30/07/2019
Parking at Colchester Hospital
09/01/2019

Colne Medical Centre