Important Update to our Patients

The practice has temporarily suspended open access surgery in the mornings.
Instead patients should telephone between 08:00am and 10:00am to book a telephone consultation with a clinician. If necessary a timed appointment at the practice will be allocated during the morning.

Phone lines will open at 08:00am.

Please do not arrive to sit and wait. You will be asked to return home.

Patients with blood test and nursing appointments will receive a telephone call before their appointment to check suitability for attendance at the surgery.
Please make sure that the practice has up to date contact details for you.

Please do not come to the surgery if:

• You have a new continual cough
• You have a fever (37.8 degrees or higher)

If you have either of the above, government guidelines state that you must self-isolate for 7 days. If your symptoms continue or worsen, please contact 111 – https://111.nhs.uk/covid-19

These changes have been made to minimise the risk of infection amongst patients and staff.

Thank you for your patience and consideration during this time.

Please share this message with family and friends.

Colne Medical Centre